Terms of service

Terms of Service

Welcome to SayBeam.

These Terms of Service ("Terms") govern your access to and use of our website, online store, products, and related services.

By using our website or placing an order, you agree to these Terms, subject to your rights under applicable consumer protection laws.

1. About SayBeam

SayBeam is an online retailer offering apparel and shaping garments, including the Saybeam Sculpt Brief.

Our store operates using Shopify ecommerce technology.

Our customer support email is contact@saybeam.store.

2. Eligibility

By placing an order, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction or have any required consent from a parent or legal guardian.

You agree to provide accurate information when completing your purchase.

3. Products and Descriptions

We make reasonable efforts to display product information, descriptions, images, colors, materials, sizing, and availability accurately.

Actual product colors may vary slightly depending on your device display and lighting conditions.

Customers should review product descriptions and size guides before purchasing.

Our shaping garments are intended to provide wearable support and a smoother appearance while worn. They are not a substitute for professional medical advice, diagnosis, or treatment.

Individual experiences may vary, and no specific health or physical outcome is guaranteed unless expressly stated as part of an applicable product warranty.

4. Product Availability

All products are subject to availability.

We may update our catalog, discontinue products, or adjust product availability without prior notice.

If an item becomes unavailable after an order is placed, we will contact you to explain the available options, which may include a replacement, delayed fulfillment with your agreement, or a refund.

5. Pricing and Currency

Product prices are displayed on our website in the currency shown during browsing or checkout.

The final amount payable, including any applicable shipping charges and taxes collected at checkout, will be presented before your order is submitted.

Promotional prices and discounts may be subject to stated conditions and expiration dates.

We reserve the right to correct genuine pricing or description errors. If a correction materially affects an order that has already been placed, we will provide an appropriate resolution consistent with applicable law.

6. Orders and Payment

When placing an order, you agree to provide complete and accurate billing, contact, and shipping information.

Payments are processed through authorized payment providers made available during checkout.

An order confirmation email acknowledges receipt of your order.

We may contact you if additional verification is necessary to process an order securely.

We may decline or cancel orders where reasonably necessary to address suspected fraud, payment authorization failures, or product unavailability, subject to applicable law.

If we cancel a paid order that has not been fulfilled, we will refund the amount collected for that order.

7. Shipping and Delivery

Shipping options, costs, and applicable delivery information are presented through our store and checkout.

Delivery estimates are not absolute guarantees and may be affected by logistics providers, customs procedures, destination-specific conditions, and events outside our reasonable control.

For more information, review our Shipping Policy.

8. Returns, Exchanges, and Refunds

Eligible purchases are covered by the SayBeam 90-Day Money-Back Guarantee as described in our Return and Refund Policy.

Customers may contact us to request assistance with product fit, returns, exchanges, or refunds.

For details about eligibility, deadlines, return shipping, and refund processing, please read our Return and Refund Policy.

Nothing in these Terms restricts rights provided by applicable consumer protection laws.

9. Proper Product Use

Please follow the product sizing, usage, and care instructions.

Compression or shaping garments should not cause pain, breathing difficulty, numbness, or excessive discomfort.

Stop wearing a garment if it causes significant discomfort.

Customers recovering from childbirth or surgery, or those with relevant medical concerns, should consult an appropriate healthcare professional before using compression garments.

10. Website Use

You agree not to misuse our website or engage in activities that interfere with its security, functionality, or availability.

Prohibited activities include:

  • Using the website for unlawful purposes.
  • Attempting unauthorized access to systems or accounts.
  • Introducing harmful software or malicious code.
  • Submitting fraudulent information or payment details.
  • Infringing intellectual property rights.

11. Intellectual Property

Website text, product descriptions, graphics, branding, and other original materials are protected by applicable intellectual property laws and are used by SayBeam under ownership or applicable permissions.

You may not reproduce or commercially exploit protected materials without authorization.

12. Customer Reviews and Submissions

If you submit a review, photograph, testimonial, or other content, you confirm that you have the right to submit it and that it accurately reflects your experience.

We may display submitted content with your permission and in accordance with applicable law.

We reserve the right to moderate unlawful, misleading, abusive, or otherwise inappropriate submissions.

We do not require positive reviews as a condition of customer support or refund eligibility.

13. Third-Party Services

Our store may use third-party payment, shipping, hosting, or other service providers.

Some third-party services may have additional applicable terms or privacy policies.

Our Privacy Policy explains relevant personal information practices.

14. Limitation of Liability

To the extent permitted by applicable law, SayBeam is not responsible for losses arising from unauthorized misuse of our website or circumstances beyond our reasonable control.

Nothing in these Terms excludes liability or consumer remedies that cannot lawfully be excluded or limited.

15. Privacy

Your use of our website is also subject to our Privacy Policy.

Please review it to understand how personal information may be collected, used, and shared.

16. Changes to These Terms

We may update these Terms to reflect changes in our website, products, business operations, or applicable legal requirements.

The updated version will be made available on this page.

Changes will not retroactively remove statutory rights or benefits already earned under a completed purchase.

17. Applicable Law

These Terms are subject to the applicable laws governing the transaction and the operation of the business.

Nothing in these Terms limits mandatory consumer protections or legal rights available to customers in their jurisdiction.

18. Contact Information

For questions about these Terms or your purchase, please contact:

SayBeam Customer Support

Email: contact@saybeam.store

Website: https://dve0kb-es.myshopify.com/